Customer
A mid-sized financial services company that like many, is focused upon Cyber Resilience to bolster both their posture and recoverability capability which results in growing complexity in managing its internal IT.
Background
With a high-profile client base and concerns surrounding a general market increase in both frequency and sophistication of cyberattacks, there is an increased pressure amongst IT teams to protect against data breaches and network vulnerabilities whilst simultaneously managing regulatory compliance.
The company has already bolstered its own in-house capability for Managed Security Services leveraging an external CSOC providing 24 x 7 expertise to detect and respond to any security instance which may present itself. However, the 3rd party became subject to an acquisition and the customer felt that as part of that larger entity, the value attributes they previously enjoyed were no longer part of the service proposition, thus they chose to explore the broader market for replacement offerings.
Solution
Having initiated an extensive market search and vendor shortlisting process, our client provided Stack with a brief in regard to existing tooling, overarching governance, desired service levels, pre-requisite certifications and also budget/price point.
It was immediately apparent to Stack which of our extensive partners within our ecosystem was best placed to specifically address the prerequisites laid out by our customer, the choice being clear due to the unique levels of expertise and certification we could bring.
As proud members of the Microsoft Intelligent Security Association (MISA) an ecosystem of leading security vendors comprised of independent software vendors (ISV) and managed security service providers (MSSP) that have integrated their solutions with Microsoft’s security technology – Chorus was a natural choice.
We implemented 24/7 monitoring, threat detection, and incident response services. Advanced security tools, including intrusion detection systems (IDS), Microsoft Defender XDR providing granular security information, all of which pull directly into Microsoft Sentinel for advanced SIEM & SOAR capabilities. From here our team of expert analysts combined human expertise with innovative use of automation, machine learning, and threat intelligence to ensure greater visibility, integration and automation to rapidly detect, investigate and respond to security threats ensuring end-to-end visibility and faster remediation.
This unique combination leaves no gaps in visibility for unified and integrated coverage underpinned by a Zero Trust strategy.
Results
By bolstering its own security operations our client immediately realised several key benefits.
First, around-the-clock monitoring reduced the risk of undetected attacks. This allowed the internal IT team to focus on core business functions without being burdened by continuous threat management.
Second, the cost savings were significant; rather than hiring and training an in-house security team to resource their own 24 x 7 CSOC, our customer takes peace of mind from the fact the service provides a scalable solution at a fraction of the cost.
Lastly, the unique certifications and customer centric values coupled with leading expertise and up-to-date security tools ensure our client stays ahead of emerging threats, safeguarding sensitive customer data and maintaining compliance with regulatory standards. This partnership ultimately improves our clients security posture and enhances their own client trust, making them a more competitive player in the financial services market.